주제를 살펴보자 “lqa – LQA -the best F\u0026B Service Standard! Fine Dining Food and Beverage Service! Leading Quality Assurance” 카테고리에서: Blog MMO 에 의해 컴파일 Ko.nataviguides.com 다양한 소스에서. 저자별 기사 The Waiter’s Academy 가지고 조회수 5,800회 그리고 의지 좋아요 160개 높은 평가.
이에 대한 추가 정보 lqa 주제에 대해서는 다음 문서를 참조하십시오. 아이디어가 있으면 기사 아래에 댓글을 달거나 주제에 대한 다른 관련 기사를 참조하십시오.lqa 관련 기사 섹션에서.
Table of Contents
주제에 대한 비디오 보기 lqa
아래는 주제에 대한 자세한 비디오입니다 lqa – LQA -the best F\u0026B Service Standard! Fine Dining Food and Beverage Service! Leading Quality Assurance. 계속 주시하고 읽고 있는 내용에 대한 피드백을 보내주세요!
LQA -the best F\u0026B Service Standard! Fine Dining Food and Beverage Service! Leading Quality Assurance – lqa 및 이 주제에 대한 세부정보
주제에 대한 설명 lqa:
Get your dream job at the new https://www.waitersnetwork.com/,
create your Profile, stay in the Know with our Blog and be part of the big change in the Hospitality! LQA or Leading Quality Assurance is the highest standards of F\u0026B Service, Hotels and Restaurants have to follow! Not only in Fine Dining but every Food and Beverage Establishment member of LQA has to follow those standards!
Here it is how an LQA agent assess our performance when they come for control visit:
RESTAURANT – PRIMARY EMOTION
Completely engaged; exceptional emotional experience
Pampered, Special, Indulged 5
Positively engaged; positive emotional experience
Delighted, Appreciated, Individual 4
Engaged; minimal emotional experience
Respected, Understood, Content 3
Dissatisfied with emotional engagement
Disinterested, Disconnected, Disappointed 2
Extremely dissatisfied with emotional experience
Ignored, Stressed, Frustrated 1
6
Was the guest greeted or paid attention to within 30 seconds of entering the restaurant?
7
If the guest had to wait, did the clerk recognize this and apologize for the delay?
8th
Did the receptionist place the guest at a fully set table within a minute of their arrival?
9
Did the employee offer help with sitting down, removed excess place settings and presented the menu / wine list?
10
Where the restaurant lighting was dimmed, was there an alternative light source for the menu (e.g. menu lamp)?
11
In the case of alfresco dining, was a heating offered if it was cool?
12
If a guest ate his food alone, was he / she offered a newspaper / reading material (only applies to places where people can eat all day long)?
13
Did the employee name any specialties of the day or the non-existent dishes?
SERVICE:
14
Was an aperitif offered within 2 minutes of taking a seat?
15
Did the service employee propose mineral water to eat on his own initiative?
16
Has the order for food and beverages been taken up within 10 minutes of taking up space?
17
Was the service employee able to answer questions about the menu and its components?
18
Did the employee accommodate any reasonable off menu requests?
19
Did the employee obtain a full and complete order (i.e. cooking
instructions, accompaniments etc.)?
20
Did the waiter automatically suggest a starter and side orders (if applicable) for each
guest?
21 Were bread/rolls served if applicable to the type of cuisine?
22 Did the employee/sommelier have good product knowledge with regard to the
wines/beverages and did he/she recommend a suitable wine to accompany the meal?
23 Was the correct drinks order served within 5 minutes of order?
24 Were drinks served and cleared using a tray?
25
Was the starter served within 15 minutes of order or previous course (e.g. amuse
bouche), unless the employee advised of an expected delay due to preparation times?
26
Was the main course served within 20 minutes of starter/previous course (e.g. amuse
bouche) being removed or within 30 minutes if no starter was ordered, unless the employee
informed the agent of an expected delay?
27 Were all plated items served with as little disruption to the guest as possible?
28 Came what was ordered, and was it complete?
29 Were all appropriate condiments/sauces offered and were they served in the appropriate
containers (i.e. decanted from the bottle or miniatures)?
30
Did the waiter automatically offer an additional bottle of wine/water upon completion
of the first?
31 Were dishes cleared within 3 minutes of guests finishing their meal?
32 Did the waiter remove side plate, side knife, butter and cruets and then crumb down the
table on completion of the main course in the case of a formal restaurant?
33
Did the waiter automatically offer desserts, either verbally or by presenting the menu?
34
Was the dessert served within 10 minutes of ordering unless the clerk informed the guest of an expected delay?
35
Did the employee offer coffee / tea on his own and asked about the special wishes of the guests?
36
Was the coffee / tea served within 5 minutes of ordering?
37
Were milk / cream and a sugar selection offered for coffee / tea?
38
Did the service employee voluntarily offer to refill coffee / tea?
39
Did the service employee offer a dessert / digestive?
40
Did an employee at the table inquire whether the service would be satisfactory?
41
Did the invoice have clear, correctly identified individual items and was it presented promptly and the payment accepted promptly?
자세한 내용은 LQA -the best F\u0026B Service Standard! Fine Dining Food and Beverage Service! Leading Quality Assurance 의견 섹션에서 또는 주제에 대한 다른 기사를 확인하십시오 lqa.
키워드 정보 lqa
아래는 에서 검색한 결과입니다 lqa 빙 사이트에서. 원한다면 더 읽을 수 있습니다.
기사 lqa – LQA -the best F\u0026B Service Standard! Fine Dining Food and Beverage Service! Leading Quality Assurance 우리는 인터넷의 다양한 소스에서 편집합니다. 이 기사가 유용하다고 생각했다면. 더 많은 사람들이 볼 수 있도록 공유로 응원해주세요! 감사해요!
콘텐츠에 대한 이미지 lqa
주제에 대한 사진 LQA -the best F\u0026B Service Standard! Fine Dining Food and Beverage Service! Leading Quality Assurance 항목의 내용을 더 잘 이해할 수 있도록 항목을 설명하는 데 사용됩니다. 필요한 경우 댓글 섹션이나 관련 기사에서 더 많은 관련 사진을 찾을 수 있습니다.
주제에 대한 기사 평가 lqa
- 작가: The Waiter’s Academy
- 보다: 조회수 5,800회
- 좋아요 수: 좋아요 160개
- 동영상 업로드 날짜: 2020. 2. 25.
- URL 비디오: https://www.youtube.com/watch?v=49isTZ65mWw
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주제에 대한 더 많은 비디오 보기 lqa 유튜브에
또한 더 많은 키워드 뉴스를 보려면 최신 뉴스레터를 확인하십시오 LQA -the best F\u0026B Service Standard! Fine Dining Food and Beverage Service! Leading Quality Assurance 보다.
방금 주제에 대한 기사를 읽었습니다 lqa – LQA -the best F\u0026B Service Standard! Fine Dining Food and Beverage Service! Leading Quality Assurance. 이 기사의 정보가 유용했다면 공유해 주세요. 매우 감사합니다.
